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Withdrawals

Sending crypto on-chain to an external address: networks, fees, limits.

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How to withdraw crypto to an external address

A withdrawal moves crypto out of the app to an external on-chain address — your own cold wallet, another wallet, or an exchange. Unlike a send (which is instant and free to a Telegram user), a withdrawal goes on the blockchain, pays a network fee, and waits for the network to confirm it.

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Withdrawal fees and minimums

Every withdrawal has a network fee, and every asset/network has a minimum withdrawal. Both differ by asset and network, and the exact figures for your withdrawal are shown on the Withdraw screen before you confirm.

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Choosing the network (and when you need a memo)

When you withdraw, the network you choose must match the network the destination wallet or exchange expects. The same asset (say USDT) exists on several separate networks — TON, TRC20, ERC20, BEP20 and others — and each is a different rail with different addresses. These are the same rails you use to receive crypto.

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4

Confirming a withdrawal to a new address

The first time you withdraw to an address you have not successfully withdrawn to before, the app asks for an extra confirmation: your account PIN or Face ID. This is an anti-theft check — it makes sure a new destination was approved by you, not by someone who reached your session.

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Withdrawal statuses and troubleshooting

Every withdrawal moves through a set of statuses. Here's what each one means and what, if anything, you need to do.

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6

Why a large withdrawal is scheduled instead of sent

Withdrawals above a certain value don't go out immediately. They are held for a short safety window first, and you can cancel them for free during it. The app calls this state Scheduled and shows *"Withdrawal scheduled — a safety hold for large withdrawals."*

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